The Residence Story
Founded in the heart of London, The Residence Office was born from a vision to redefine the short-let management experience. We believe that every property deserves a bespoke approach that balances meticulous operational oversight with a personal touch. Our mission is to provide dependable, transparent, and professional management where every home receives the attention it truly deserves.
Our journey began with a commitment to excellence in hospitality and property operations. By merging commercial strategy with deep-rooted knowledge of the London market, we have established a boutique firm that prioritises transparency and quality. We are dedicated to helping property owners navigate the complexities of the short-let landscape with confidence, ensuring their assets are managed with the same care as their own personal residences.
The People Behind The Residence Office
Our team brings together expertise in hospitality, commercial strategy, client relationships and property operations. With a shared commitment to exceptional service, we take a personal, considered approach to managing every property.
Zara Ayaz
Commercial & Guest Experience Director
Zara offers a wealth of knowledge in hospitality, commercial growth, and partnership management. As a previous founder of her own hospitality boutique, she is deeply aware of how custom care and precision improve the client journey. At The Residence Office, Zara concentrates on fostering long-term trust with owners while ensuring every visitor enjoys a flawless stay.
Callum Broadbent
Strategy & Finance Director
Callum brings experience in management consulting, strategic planning and organisational leadership. His background in commercial analysis, stakeholder engagement and organisational improvement supports a structured, commercially informed approach to property management. At The Residence Office, Callum oversees commercial strategy, financial planning and performance optimisation.
Kwabena Agyemang
Operations & Property Director
Kwabena brings experience in property lettings, administration, operational coordination and customer-facing services. His background has developed a strong understanding of property operations, communication and service delivery. At The Residence Office, Kwabena focuses on property onboarding, operational coordination and day-to-day management.